Head of Technology at Bayport

full time
Greater Accra
IT, Telecom & Computing
Senior level
6 months ago

Job Description

Problem Solving

  • Liaise with all problem resolution groups to reduce the impact of incidents and problems and to prevent recurrence of incidents.
  • Close of all problem records formally once the problem report (RCA) has been completed and distributed to stakeholders
  • Facilitate, document and the follow-up on all activities relating to problem investigation and review.
  • Analyse historical data to identify and eliminate potential incidents before they occur.
  • Identify the underlying causes of incidents and preventing recurrences.
  • Facilitate the development of workarounds or other solutions to incidents.
  • Resolve all critical events generated and/or reported to the Service Desk.

Drive Business Strategy

  • Capture and channel the energy of individuals’ personal strategies for exploiting Information technology, aligned and backed by a corporate purpose to maximize total value, innovate, constrain overall cost and mitigate risk.

Leverage Technology across Business Units

  • Enhance TAT via consistent training and effective process improvement through workflow system automation.

Revenue generation and cost reduction

  • Maximize total value while reducing overall cost by effective negotiation, Innovation, planning and decision making.

System Optimisation

  • Ensure IT systems and decisions are optimum, and necessary policies for enhancements are adhered to while enhancing or leveraging on existing IT infrastructure
  • Provide and support effective enterprise tools and platforms for business interactions.
More Information
Bayport Savings and Loans
Not Specified Confidential Apply with Link
Deadline: 10 Oct 2020
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