Operations Coordinator at Bolt

About us
Bolt is one of the fastest growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We're building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are looking for an Operations Coordinator, who can help us growing our business.

Let's build the future of transportation together!

What you'll be doing:

• Support all Bolt's business operations in Accra
• Onboard new drivers to Bolt's platform
• Create loyal fans by handling customer queries like a boss
• Train & monitor drivers to ensure quality service
• Create loyal fans by handling customer queries like a boss
• Figure out the logistics of how many drivers are needed where and when

Requirements

• You're passionate about new technologies and fixing transportation
• You're a great communicator
• You have a data-driven analytical mindset and love to solve problems (Excel skills are a must)
• You're a hustler, not stopping after 20 obstacles a day
• You are organised. You deliver stuff on time & handle stress like James Bond
• You are social. You can easily network with people of all background

You'll get extra credit for:

• Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company

Benefits

• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we're moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world