Operations Director

full time
Greater Accra
confidential
Management & Operation
Mid level
2 months ago
MBA/MSC
02207

Job Description

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

Responsibilities

  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations

 

Requirements

  • Proven experience as Director of Operations or equivalent position
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Knowledge of industry’s legal rules and guidelines
    In depth knowledge of diverse business functions and principles (supply chain and finance)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software
  • BSc/BA in business administration or relevant field
  • MSc/MA will be a plus

 

How to apply

Interested persons may submit relevant documents to the email in the more info section.

Note: Hieworks will in no way ask applicants to pay money in return for employment.

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More Information
[email protected] Confidential Not Specified
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