Restaurant Manager

full time
Greater Accra
Tourism, Hospitality
Mid level
7 months ago

Job Description

Duties and Responsibiities

  • To ensure maximum security in all areas under your control.
  • To liaise with customers regarding special functions.
  • To ensure that table appointments, including flower arrangements, are impeccable and that tables are set correctly.
  • To ensure that stations have their correct mise in place.
  • To ensure that faults and defects are reported to Maintenance and actioned without delay.
  • To maintain high standards of the moral and personal appearance of all staff.
  • To ensure fair and equitable discipline, yet complying with house or company regulations.
  • To investigate and action the causes of staff grievances.
  • To be aware of all statutory regulations affecting safety and ensure that any safety hazard is rectified.
  • To ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions.
  • To ensure regular stocktaking of all operating equipment at specified intervals.
  • To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters’ cloths used for cleaning.
  • To ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.
  • To hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly.
  • To give feedback on guest letters and comments.
  • To maintain a high degree of interest in self-development, displaying this by making suggestions for realistic improvements.


Qualification and Requirement

  • Diploma/HND in Business studies, Hotel/Institutional management
  • A minimum of 3 years of industry experience in a managerial and customer-focused role.
More Information Confidential Not Specified
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