Restuarant Manager

full time
Greater Accra
Management & Operation
Mid level
5 months ago

Job Description

Duties and Responsibilities
  • Coordinate daily Front of the House and Back of the restaurant’s operations.
  •  Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Regularly review product quality and research new vendors.
  • Organize and supervise shifts and workflow.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Manage restaurant’s good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly and annual revenues and expenses.
  • Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads).
  • Train new and current employees on proper customer service practices.
  • Implement policies and protocols that will maintain future restaurant sales.

How to apply
Interested persons may submit relevant documents to the email in the more info section.
More Information 0557709079 Not Specified
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