Sea Freight Manager at Freight Consult Ghana
About the Role
A Freight Forwarding company based in Tema is seeking to employ on a full time basis a Sea Freight Manager. The successful candidate for this position will be responsible for managing the ocean freight operations of the company. The person is required to be very organized, a self-starter, very diligent and pays attention to details.
- Responsible for managing all aspects of ocean freight operations
- Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
- Manage a team of staff to ensure the achievement of KPIs to clients
- Ensure on time processing of documentation without errors
- Proactively identify and resolve any logistical issues in a timely manner
- Manage contracts and service level agreements with logistics service providers
- Ensure continuous improvement in customer service through clearly communicating customer expectations and managing the implementation of necessary operational and customer service practices.
- Manage cost effectively and ensure operations are profitable
- Monitor and report key performance parameters to ensure that operations is running as efficiently as possible.
- Demonstrate a sound knowledge and understanding of commercial freight operations
- Monitor all tasks and ensure prompt feedback to clients
- Promote growth within the company, through realizing current and future business opportunities.
Key Skills and Qualifications:
- A degree or equivalent qualification is required for this position.
- Previous experience within Freight Management is essential
- Excellent numeric skills.
- Excellent customer care skills are required as well as the ability to negotiate, as the role requires the maintenance of good rate tariffs with Shipping Lines.
- Ability to organize workflow, build relevant skills and provide employee feedback. A Sea Freight Manager needs to maintain good team morale to ensure high performance standards.
- Must be excellent with computer programs e.g. Microsoft Office, Excel, etc.
How to apply
Interested persons may submit relevant documents to the email in the more info section.
Note: Hieworks will in no way ask applicants to pay money in return for employment.
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