Sea Freight Manager at Freight Consult Ghana

full time
Greater Accra
Trade, Shipping
Mid level
7 months ago

Job Description

About the Role

A Freight Forwarding company based in Tema is seeking to employ on a full time basis a Sea Freight Manager. The successful candidate for this position will be responsible for managing the ocean freight operations of the company. The person is required to be very organized, a self-starter, very diligent and pays attention to details.



  • Responsible for managing all aspects of ocean freight operations
  • Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
  • Manage a team of staff to ensure the achievement of KPIs to clients
  • Ensure on time processing of documentation without errors
  • Proactively identify and resolve any logistical issues in a timely manner
  • Manage contracts and service level agreements with logistics service providers
  • Ensure continuous improvement in customer service through clearly communicating customer expectations and managing the implementation of necessary operational and customer service practices.
  • Manage cost effectively and ensure operations are profitable
  • Monitor and report key performance parameters to ensure that operations is running as efficiently as possible.
  • Demonstrate a sound knowledge and understanding of commercial freight operations
  • Monitor all tasks and ensure prompt feedback to clients
  • Promote growth within the company, through realizing current and future business opportunities.


Key Skills and Qualifications:

  • A degree or equivalent qualification is required for this position.
  • Previous experience within Freight Management is essential
  • Excellent numeric skills.
  • Excellent customer care skills are required as well as the ability to negotiate, as the role requires the maintenance of good rate tariffs with Shipping Lines.
  • Ability to organize workflow, build relevant skills and provide employee feedback. A Sea Freight Manager needs to maintain good team morale to ensure high performance standards.
  • Must be excellent with computer programs e.g. Microsoft Office, Excel, etc.


How to apply

Interested persons may submit relevant documents to the email in the more info section.

Note: Hieworks will in no way ask applicants to pay money in return for employment.

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More Information
Freight Consult Ghana Confidential Not Specified
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